Gaining a foothold in the Chinese market is a target for many businesses and brands, but not everyone is prepared for how to deal with extra clients from China, just how culturally different it can be compared to working with clients from other destinations.
We can assist you in a variety of different ways to ensure that you and your teams are fully equipped and up to speed with changing demands and the cultural differences.
We offer a variety of training packages to suit your needs. You may require in-house training at your hotel on how to look after those all important Chinese guests or maybe you have a clothing boutique who wish to attract more clients from China. We can assist with these requirements and others, offering anything from a one-day training program including post-course training documents to ongoing training and support.
For these services we will visit your office or hotel, wherever you are based internationally and train your team on how to make this happen.
Some examples of training we can offer include:
Western Tour Operator training with a focus on selling to China;
Hotel customer service training, how to make their stay memorable, ensure they return and post about their time on social media;
Tourist Board training, how to get your destination to appeal to the Chinese market;
Restaurant or bar trying to attract more Chinese customers to your venue.
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